Please read these terms carefully before purchasing our digital products
These Terms of Service govern the purchase and use of digital business tools and templates ("Products") provided by FIGTREE CONSULTANCY LIMITED ("we", "us", "our", "the Company"), a company registered in England and Wales with company number 15657347, whose registered office is at The White House, Mill Road, Goring, Reading, England, RG8 9DD.
By purchasing our Products, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not proceed with your purchase.
2.1 Our Products include digital templates, spreadsheets, checklists, online assessments, and video consultation sessions. All Products are delivered digitally via download links or online access.
2.2 All prices displayed on our website include at the applicable rate. The total amount shown at checkout is the final price you will pay.
2.3 Product descriptions and features are accurate to the best of our knowledge. Minor variations in formatting may occur depending on your software version.
3.1 All purchases are processed securely. We accept major credit and debit cards. We do not store your payment card details.
3.2 Upon successful payment, you will receive an email confirmation containing your download link or access instructions.
3.3 Download links remain active for 30 days from the date of purchase. Please save your files to your device upon download.
4.1 Upon purchase, you are granted a non-exclusive, non-transferable license to use the Product for your personal or internal business purposes.
4.2 You may not:
4.3 All intellectual property rights in the Products remain the property of FIGTREE CONSULTANCY LIMITED.
5.1 We offer a 14-day money-back guarantee on all digital Products. If you are not satisfied with your purchase, you may request a full refund within 14 days of purchase.
5.2 To request a refund, please contact us at figtreeconsultancys@outlook.com with your order details. Refunds are typically processed within 5-10 business days.
5.3 For video consultation sessions, cancellations made at least 24 hours before the scheduled time are eligible for a full refund. Late cancellations or no-shows are not eligible for refund.
6.1 Our Products are provided for general business guidance and educational purposes. They do not constitute professional financial, legal, or tax advice.
6.2 We make no warranties that the Products will meet your specific requirements or that the results obtained from using them will be accurate or reliable.
6.3 You are responsible for ensuring that any Product is suitable for your intended purpose and complies with applicable laws and regulations in your jurisdiction.
7.1 Our total liability for any claim arising from your use of the Products shall not exceed the amount you paid for the specific Product.
7.2 We do not exclude liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.
8.1 We provide email support for technical issues with downloading or accessing Products. We aim to respond to all inquiries within 24 hours during business days.
8.2 Support does not include customisation of templates or one-on-one guidance beyond the scope of the purchased Product (unless specifically purchased).
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our Products following any changes constitutes acceptance of the new Terms.
For any questions about these terms or to request a refund, please contact us:
FIGTREE CONSULTANCY LIMITED
Address: The White House, Mill Road
Goring, Reading, England, RG8 9DD
Email: figtreeconsultancys@outlook.com
Phone: 07872443009
Last updated: 14 April 2025